FAQ

How do I book and check availability?

To get started, please fill out our Book Now Form. We will be in touch within 24 hours to discuss your requested date and theme.

A booking is confirmed once:

1. Your contract is signed.
2. A 50% non-refundable deposit is paid to secure your date.

When is the final balance due?

The remaining balance is due 21 days prior to your event. We will email you an invoice for easy online payments for both your deposit and final balance.

Is there a security deposit?

Yes. Because we know “life happens” (from rough-housing to nighttime accidents), we require a refundable $100 damage security deposit. We will inspect items at pickup and refund this to your original payment method within 48 hours if no damage is found.

What forms of payment do you accept?

We accept credit cards, Venmo, and PayPal through our secure online management system.

What is your cancellation policy?

• 15–30 Days Notice: Cancellations result in the loss of the initial 50% deposit.

• Within 14 Days: Cancellations are charged the full rental amount.

• Note: As moms, we understand emergencies happen. Illness-related rescheduling or refunds are at the sole discretion of the owners.

Can I add guests after booking?

Pending tent availability, you may add guests up to 4 days prior to your party date.

How far will you travel?

We are based in Tulsa!

• Within 15 miles of Tulsa: Included in your package.

• 15–40 miles: Available for an additional travel fee.

• Beyond 40 miles: Please contact us—we’d love to see if we can make it work!

What is the rental period?

Our standard rental is for one night. If you want to keep the party going, additional nights can be arranged at 50% off the normal rate.

Do you handle setup and takedown?

Yes! We deliver, set up, and style everything to ensure you get the best pictures possible.

• Setup: Usually takes 60–90 minutes depending on party size.

• Takedown: We’ll return the next day to pack it all up. You don’t even need to wash the linens—we handle all the laundry!

Is my space big enough?

Each tent setup requires approximately 75″ x 42″. It is the client’s responsibility to ensure the room is large enough for the number of tents ordered.

What do I need to do before you arrive?

We do not move furniture. To get the party started on time, please have the space completely cleared of furniture and personal items before we arrive.

What are the venue rules?

• Smoke-Free: We require a strictly smoke-free environment (including tobacco and marijuana).

• Pet-Free: While we love pets, they must be kept away from the rental equipment to protect guests with allergies.

• Indoor Only: Our tents are for indoor use only.

What are your cleaning protocols?

Cleanliness is our top priority!

• Linens: All sheets, comforters, and mattress covers are laundered in hypoallergenic detergent after every use.

• Disinfection: Air mattresses and hard surfaces (like breakfast trays) are disinfected between uses.

• Soft Décor: Decorative pillows and poufs are treated with disinfectant fabric spray or steam-cleaned.

• Storage: All items are stored in air-tight containers to stay fresh.

Are sleeping pillows provided?

No. For hygiene reasons, each guest must provide their own sleeping pillow. We provide the decorative pillows, mattress, and bedding.

Are food and drinks allowed?

Yes! We provide a breakfast tray for each tent. We just ask that you help us keep the items stain-free. If items are returned with food or beverage stains, additional cleaning fees may apply.